Admission Requirements:

Applicants wishing to apply to this program should:

Record of Achievement Year:

• Have completed grade 9 or English 120 and Mathematics 110;
• Submit three (3) letters of reference;
• Submit a letter of interest explaining why he/she would like to enroll in the program

Certificate Year:

• Have at least 70 high school credits or equivalent, with a minimum of 65% in English 23 and Mathematics 13 OR Have completed English 130 and Mathematics 120;
• submit three letters of reference
• submit a letter of interest explaining why s/he would like to take the program

Diploma Year:

• Possess a Nunavut Arctic College Certificate in Office Administration or an equivalent certificate from another recognized training institution;
• Submit two (2) letters of reference;
• Submit a current resume;
• Submit a letter expressing your interest in the program;
• Submit transcript of previous training.

Individuals wishing to receive advanced standing, transfer credits, or challenge credit for a course must present their case to the program manager.

Record of Achievement:

Office Administration Certificate and Diploma.

Student Funding and Financial Assistance:

Funding for this program is by contract with various organizations and offered only when funding is available. Nunavut students may be eligible for FANS. Contact the nearest registrar’s office for further information.

Credit Transfer Opportunities:

Credits earned in this program are transferable to other NAC programs. Please check with each campus registrar for transferability.

Employment Opportunities:

This program trains northern residents for employment in business, industry and government as secretaries, administrative assistants, typists, receptionists, word processors, finance clerks, administrative data-entry clerks, executive secretaries and other office administration-related positions. While program completion does not ensure employment, graduates do have more options.

COURSES IN THIS PROGRAM

Certificate:

Diploma

Certificate and Diploma Elective Courses

Course Descriptions:

075-101 Keyboarding
This course will enable students to develop correct techniques to touch type at a minimum speed of 20 wpm with no more than a 5% error rate.

075-104 Office Procedures
This course will prepare students for entry into the office administration work force and will develop skills and attitudes conducive to a harmonious work environment. Areas of intensive study include postal information and mail handling, telephone techniques, communications systems, reception duties, cash control, and many other skills and behaviour-related topics.

075-140 Records Management
This course will enable the students to manage documents efficiently using alphabetic, numeric, geographic and subject filing systems. The students will have realistic experiences in the application of the rules, methods and procedures using both manual and automated techniques and in accordance with the GN Archives Act.

031-145 Introduction to Microcomputers
The student is introduced to microcomputer hardware, software, and operations. The course is designed to give students a conceptual and operational understanding of operating systems and software applications with an emphasis on word-processing. The students will be able to use many practical examples to reinforce and enable the students to acquire useable skills.

079-420 Portfolio Development
Learners will work to create a prior learning portfolio that identifies and provide evidence of the skills, knowledge, and attitudes that they have learned from all areas of their lives. This will be accomplished by reflecting on formal and informal education experiences related to all areas of life, including family, community, land, traditional activities, work experiences, and education/training. Portfolio documentation will vary from learner to learner, depending on their specific life experience, but it will usually includes narratives, samples of work, photographs, transcriptions of information about learner’s life experiences. The focus of the first half of the course is the exploration and identification of life learning. The second half of the course is to analyze life learning, identify personal strengths, and create a plan to achieve personal goals, and explore the use of portfolio in various contexts.

075-121 Proofreading and Editing
Students will learn how to proofread and edit for grammar, spelling, punctuation, clarity, and style. Additionally, a more in-depth knowledge of the English language will give the students the ability to participate more fully in any learning exercises where precision and critical thinking are needed.

031-111 Management Communications
The student in this course is presented with guidelines for effective written communications between management, the public, and other government departments. Students are introduced to written outlines and structure, report writing, effective letters and memos, summarizing information, public speaking, listening skills, and planning, chairing and taking minutes at meetings.

031-121 Management Mathematics
The student will review basic arithmetic operations, algebra and ratio. The course also covers invoicing, interest, annuities and bonds.

075-150 Business Mathematics
The student is introduced to the key concepts in basic business mathematics. The course will include a review of basic arithmetic operations, whole numbers, order of operation, decimals, rounding off, fractions, ratio, averages, per cent, discounts, and simple compound interest.

074-110 Introduction to Accounting
This is an introductory course in financial accounting. Emphasis is placed on developing practical accounting skills through the use of simulations and cases in bookkeeping, analysis of transactions, payroll, trial balances, bank reconciliation, GST and preparing financial statements for local community organizations.

075-144 Administrative Procedures
Areas of study include time management, organizational skills, problem solving, electronic mail, office protocol, professionalism, travel arrangements, meeting and conference preparation and procedures, research, ergonomics, and related topics.

031-151 Principles of Management
The student is introduced to widely accepted management theories and practices. Case studies, discussions, and other assignments reinforce the application of concepts introduced to the student.

075-210 Advanced Word Processing
This course will enable the students to gain an in-depth knowledge of word processing software. Concepts such as tables, graphics, macros, styles, merging and various other techniques will be covered.

033-100 Desktop Publishing
The student will create a variety of publications using text and graphic elements and templates.

031-241 Database Management
The student is introduced to microcomputer databases and is familiarized with their potential management applications. Students will be taught the skills required to create, develop and use a database.

031-242 Automated Accounting
The student will learn automated accounting procedures and practices. Topics included in this course are general ledger, accounts payable, accounts receivable. Depending on the accounting software, other modules may e covered.

031-142 Spreadsheets
The students are introduced to microcomputer spreadsheets to develop skill in creating and using them. The course familiarizes students wi th potential management applications of spreadsheets. Problem-solving exercises are used to reinforce newly acquired skills.

075-108 Practicum
The student is placed with an appropriate organization for a period of time to perform office duties. Feedback from the student and the supervisor at the work place is gathered for an assessment of the student's performance on the job.

075-200 Personal and Professional Development
This course will serve to strengthen previously studied skills in office behaviours and attitudes to develop characteristics and habits appropriate for executive office positions. Individual skills in self-evaluation, career advancement, team building, networking, and role analysis will be developed. Interpersonal skills aimed at meeting the human challenges presented in a busy office will be emphasized.

075-202 Windows, Networking, and Graphics
Students will learn to use Windows to invoke application programs as well as using Windows accessories to perform other job-related tasks. Students will learn to use graphics applications allowing them to import images, modify and apply them as required in the production of pamphlets, posters, etc. Use of communications' hardware and software will be emphasized as will the use of networks including internet for research, information gathering and communications purposes. Students will also be introduced to software installations and upgrading. Basic concepts of troubleshooting will be discussed and applied.

031-272 Human Resource Management
The student is introduced to the role of Human Resource Management within organizations. In addition to identifying factors that impact on Human Resource Management, different areas are discussed which include recruitment, selection, job evaluation, compensation, benefits and administration, training and development, and employee relations. The general principles of Human Resource management, as well as future trends are reviewed.

075-204 Executive Office Procedures
Students will enhance their skills by delegating, coordinating, chairing events, analysing, problem solving, and applying decision-making techniques. Students will become familiar with accepted protocol relative to political, business, and other environments.

031-191 Introduction to Government
This course is designed to introduce students to politics and structure of governments with special emphasis to the emerging structures of the government of Nunavut including aboriginal self-government

075-205 Independent Study- Issues Affecting Business Men and Women
This course will introduce the students to various issues confronting contemporary business with regard to gender related issues and will culminate in the composition and oral presentation of a major research paper.

075-203 Practicum II
The student is placed with an appropriate organization to perform duties associated with the Executive Secretary or Administrative Assistant position. Feedback from the student and the supervisor at the worksite Is gathered and used to complete the assessment of the student's performance on the job.

031-135 Introduction to Financial Accounting "A"
The student is introduced to financial accounting. Concepts and principles are examined including accounting for assets and liabilities, owner's equity, and the preparation of financial statements

031-136 Introduction to Financial Accounting "B"
This course deals with reporting income, inventory, fixed assets, receivables, partnerships, corporations, bonds, and the statement of change in financial position.

The Master Student
A holistic integrated philosophy of presenting classroom materials with life skills training to enable greater student success. Students will learn about learning styles and integrate proper procedures regarding note taking, listening/communication skills, studying skills, etc. into their day-to-day classroom life. Budgeting, planning, time management and organizing are discussed.

031-711 Introduction to Native Issues
This course examines the contemporary situation of Native people, particularly the Inuit, in Canada in the context of the historical interaction between Aboriginal and Non-aboriginal societies. Contemporary social analyses are used in conjunction with oral traditions and traditional knowledge to define methods of inquiry in Native Studies.